Privacy Policy.
Istueta Roofing Corp respects the privacy of every visitor and customer. This page explains what information we collect on this website, how we use it, and the choices available to you.
Effective date: 2026-05-12
1. Information we collect
We collect two categories of information.
Information you provide. When you contact us through a website form, call our office, or sign a contract, you may give us your name, address, email, phone number, project details, and similar contact and project information. We collect only what is necessary to respond to your inquiry, prepare an estimate, or perform the work you have asked us to perform.
Information collected automatically. Like most websites, our site uses standard server logs and analytics tools that record technical information about your visit, including IP address, browser type, pages viewed, time on page, and referring URL. We use this information in aggregate to understand traffic patterns and improve the site. We do not use these tools to identify individual visitors.
2. How we use information
We use the information you provide to: respond to inquiries; prepare written estimates; schedule and perform roofing work; communicate about projects in progress; provide warranty service after completion; and comply with applicable law, building codes, and insurance requirements.
We do not sell or rent your information to third parties. We do not share your information with advertising networks for targeted advertising.
3. Sharing with service providers
We share information with third parties only when necessary to perform the services you have engaged us to provide. Examples: a manufacturer when filing a long-form warranty registration; a county or municipal building department when filing permits; a financing partner (EasyPay or yGreen PACE) when you have applied for consumer financing through our recommendation. Service providers are contractually obligated to use the information only for the specific purpose for which it was shared.
4. Cookies and similar technologies
This site uses functional cookies required for the site to operate (for example, to remember whether you have dismissed a banner) and standard web analytics cookies. We do not use cookies for cross-site tracking or third-party advertising. Most browsers allow you to refuse cookies through browser settings; refusing cookies may affect site functionality but does not prevent you from contacting us or receiving service.
5. Data retention
We retain project files, contracts, and warranty records for the duration of the warranty term plus a reasonable period thereafter as required for tax, legal, and contractual purposes. Contact and inquiry information from individuals who do not become customers is retained for a reasonable follow-up window and then deleted.
6. Your choices
You can request access to the information we hold about you, ask us to correct inaccuracies, or request deletion of records not subject to ongoing legal or contractual retention. Contact us using the information at the bottom of this page.
7. Security
We use reasonable administrative, physical, and technical safeguards to protect the information we hold. No method of transmission over the internet or method of electronic storage is completely secure; we cannot guarantee absolute security but we treat the protection of your information as a serious obligation.
8. Changes to this policy
We may update this policy from time to time. Material changes will be indicated by updating the effective date at the top of this page. Continued use of the site after a change indicates acceptance of the updated policy.
9. Contact us
Questions about this privacy policy should be directed to:
Istueta Roofing Corp
7501 NW 7th Street, Miami, FL 33126
Phone: (305) 671-9190
Email: info@istuetaroofing.com