Our Blog
Fix Your Roof Right the First Time
Schedule Your Roof Consultation

How To Build Trust With Your Miami Roofing Contractor

Jun 09, 2017

The Importance of Maintaining a Good Working Relationship with Your Roofing Contractor

There is nothing worse than working with home improvement contractors who don’t respond to calls or who don’t keep you informed about their work progress, and often their promises fall flat.

As a homeowner, you are likely to be willing to do just about anything to ensure that the good contractors will want to stick around. The good news is that if you know how to work well with your contractors, they will want to continue providing you with great service.

Today we’re sharing an acronym, using the word ‘TRUST’, to give you a few ideas on how to maintain a positive work relationship with your roofing contractor.  After all…we all want to work with someone we trust, right?

Time: It takes time to build good working relationships.  Good relationships aren’t built overnight, so be prepared to spend some time working on yours. There will always be challenges to new work relationships, as both parties determine the other’s communication styles, work ethic, values and needs. It’s important that you feel completely comfortable with the person you are trusting with your most valuable asset – your home.  If you don’t, your project probably won’t go as you had hoped.

Respect: It goes a long way.  When working with others, we need to learn to respect even our differences, including the opinions and expertise that your roofing contractor brings to the table. Even if you don’t agree with them, hear them out anyway. Mutual respect leads to a solid, trusting relationship.

Upfront communication: Be clear about your expectations.  Open communication channels are always a good thing to establish early on in a new working relationship. This includes establishing distinct reporting lines and feedback channels. Roofing contractors appreciate knowing what their customers expect of them and how to deliver. They want to know how to get in touch with you and you to know the best ways to reach them.  This helps boost the level of comfort when working together.

Say thank you: Appreciation goes a long way.   There are many ways that you can show your appreciation to those roofing contractors who deliver excellent service.  Thank them face-to-face and affirm a job well done. Improve those professional connections even more with a handshake, a thank you email or a word-of-mouth endorsement or recommendation.

Teamwork:  “If you want to go fast, go alone. If you want to go far, go together.” This proverb sums up the nature of teamwork – work together, be on the same page and put your heads together.

It is important to create a trusting relationship with your roofing contractor so that you both feel comfortable and at ease during the entire process, from estimating the job to installing the project.  If at any point something doesn’t feel quite right, trust your instincts and find a different contractor.

Your Journey with Us

Your peace of mind is our priority. With a detailed process in place, your project will run seamlessly every step of the way. No unpleasant surprises - ever. Your journey begins with a personalized consultation. Contact us today to schedule yours.

Contact Us
Step One
Initial Consultation

During your initial estimate, a roofing consultant will meet with you, learn more about your roofing needs, and share how we can provide a solution you can trust.

Step Two
Visit Our Showroom

After your consultation, we’ll invite you to our showroom, where you can see our gorgeous tile roofing and other options in person.

Step Three
Custom Solution

Once the work begins, you can trust our roofing professionals to display only top-tier craftsmanship at every step of the installation.

Step Four
Start Your New Project

Istueta Roofing will arrive on time to start your new roof and will keep you updated throughout the installation.

Step Five
Enjoy Your New Roof

Your new roof will be designed for the utmost curb appeal and weather protection. Rest easy knowing you’ll never have to worry about your roof again.

Step Six
Maintain Your Roof

Do you have questions or need help maintaining your roof? Istueta Roofing will be available to you for ongoing maintenance and any queries that you may have.