Privacy Policy
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Protecting our Customer’s privacy and confidentiality is very important to us.  Our internal policy prevents disclosure of our Customer’s non-public personal information.

What information do we collect?

We collect information from you when you fill out a form or request a downloadable guide as well as when you call or text us. When requesting information on our site, as appropriate, you may be asked to enter your: name, e-mail address or phone number. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  1. To contact you about our Services: In order to provide you with a consultation and price quote, we will need to contact you. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  2. To send periodic emails: The email address you provide will only be used to send you information and updates pertaining to your request. If you decide to opt-in to our mailing list, you may receive emails that may include company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Do we use cookies?

We may utilize first and third party analytics and software services that may use cookies.

Do we disclose any information to outside parties?

Information you provide to us is not sold or shared with third parties that are not part of our web site or our business. Information about youshall be shared with our corporate office, technicians and customer service personnel.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We, therefore, will not distribute your personal information to outside parties without your consent.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

This website uses Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses a variety of technologies including “cookies”, which are placed on your computer, to help us analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for us and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. We also use Google analytics demographic and location targeting and related features to help us better understand the users of our web site and reach them with online advertising. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

We may also use Google Ads, Remarketing, Microsoft Ads and potentially other online advertising services

This website uses Google Ads and its remarketing capability to advertise on third party websites (including Google) to previous visitors to our site. This allows us to advertise to previous visitors who may or may not have completed a task on our site, for example calling us or requesting an consultation. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use certain technologies including cookies to serve ads based on someone’s past visits to our website. Any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin or visiting https://www.google.com/settings/ads

We may also use other 3rd party remarketing services and/or other online advertising services such as Microsoft Ads, Facebook, LinkedIN, and others.

This Website may also use “Call Tracking” numbers

This website may also track phone calls made to the phone number(s) listed on its web pages or phone numbers listed in ads on Google, Bing and Yahoo. When a caller makes a call to a call tracking number, standard callerID information is passed onto the 3rd party call tracking service and made available to us. In addition, information such as the keyword used and other information related to the ad that was clicked may also be provided to us. Callers wishing to minimize the information passed on to the service may block callerID information prior to making the call or may instead of calling, contact us using the online request form on our web site. Phone calls may be recorded for quality assurance and training purposes, if the call is to be recorded a message informing all callers as such shall play prior to connecting the call.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page. This policy was last modified April 2024.

Your Journey with Us

Your peace of mind is our priority. With a detailed process in place, your project will run seamlessly every step of the way. No unpleasant surprises - ever. Your journey begins with a personalized consultation. Contact us today to schedule yours.

Contact Us
Step One
Initial Consultation

During your initial estimate, a roofing consultant will meet with you, learn more about your roofing needs, and share how we can provide a solution you can trust.

Step Two
Visit Our Showroom

After your consultation, we’ll invite you to our showroom, where you can see our gorgeous tile roofing and other options in person.

Step Three
Custom Solution

Once the work begins, you can trust our roofing professionals to display only top-tier craftsmanship at every step of the installation.

Step Four
Start Your New Project

Istueta Roofing will arrive on time to start your new roof and will keep you updated throughout the installation.

Step Five
Enjoy Your New Roof

Your new roof will be designed for the utmost curb appeal and weather protection. Rest easy knowing you’ll never have to worry about your roof again.

Step Six
Maintain Your Roof

Do you have questions or need help maintaining your roof? Istueta Roofing will be available to you for ongoing maintenance and any queries that you may have.