The Importance of Maintaining a Good Working Relationship with Your Roofing Contractor
There is nothing worse than working with home improvement contractors who don’t respond to calls or who don’t keep you informed about their work progress, and often their promises fall flat.
As a homeowner, you are likely to be willing to do just about anything to ensure that the good contractors will want to stick around. The good news is that if you know how to work well with your contractors, they will want to continue providing you with great service.
Today we’re sharing an acronym, using the word ‘TRUST’, to give you a few ideas on how to maintain a positive work relationship with your roofing contractor. After all…we all want to work with someone we trust, right?
Time: It takes time to build good working relationships. Good relationships aren’t built overnight, so be prepared to spend some time working on yours. There will always be challenges to new work relationships, as both parties determine the other’s communication styles, work ethic, values and needs. It’s important that you feel completely comfortable with the person you are trusting with your most valuable asset – your home. If you don’t, your project probably won’t go as you had hoped.
Respect: It goes a long way. When working with others, we need to learn to respect even our differences, including the opinions and expertise that your roofing contractor brings to the table. Even if you don’t agree with them, hear them out anyway. Mutual respect leads to a solid, trusting relationship.
Upfront communication: Be clear about your expectations. Open communication channels are always a good thing to establish early on in a new working relationship. This includes establishing distinct reporting lines and feedback channels. Roofing contractors appreciate knowing what their customers expect of them and how to deliver. They want to know how to get in touch with you and you to know the best ways to reach them. This helps boost the level of comfort when working together.
Say thank you: Appreciation goes a long way. There are many ways that you can show your appreciation to those roofing contractors who deliver excellent service. Thank them face-to-face and affirm a job well done. Improve those professional connections even more with a handshake, a thank you email or a word-of-mouth endorsement or recommendation.
Teamwork: “If you want to go fast, go alone. If you want to go far, go together.” This proverb sums up the nature of teamwork – work together, be on the same page and put your heads together.
It is important to create a trusting relationship with your roofing contractor so that you both feel comfortable and at ease during the entire process, from estimating the job to installing the project. If at any point something doesn’t feel quite right, trust your instincts and find a different contractor.